admission@niet.co.in
+91-8010-500-700Salesforce Academy
Salesforce Academy Overview
NIET provides training on salesforce according to the requirement of the industry. For this NIET has a dedicated lab. Salesforce is a cloud computing service as a software (SaaS) company that specializes in customer relationship management (CRM). Salesforce's services allow businesses to use cloud technology to better connect with customers, partners and potential customers.
The software has become the number one for customer success and helps businesses track customer activity, market to customers and many more services.
Salient Features
- Industry needs-based course curriculum
- Opportunity to learn from Authorized Instructors
- Placement opportunities for students
- Seminars and Visiting Lectures from Industry Experts
Administrative Essentials for New Admins in Lightning Experience
Getting Around the App
- Data Model and Navigation
- Lightning Experience
- Help & Training
- Personal copy of study material and free recorded lectures and workshops
Getting Your Organization Ready for Users
- Setting Up the Company Profile
- Configuring the User Interface
- Setting Up Activities and Calendars
- Configuring Search Settings
Setting Up and Managing Users
- Managing User Profiles
- Managing Users
- Setting Up Chatter Free Users and Invites
- Troubleshooting Login Issues
Security and Data Access
- Restricting Logins
- Determining Object Access
- Setting Up Record Access
- Creating a Role Hierarchy
Managing Data
- Import Wizards
- Data Loader
- Data.com
- Mass Transfer
- Backing Up Data
- Mass Delete and Recycle Bin
Managing the Support Process
- Managing and Resolving Cases
- Automating Support
- Understanding the Salesforce Console for Service
Automation
- Reports and Dashboards
- Creating New Reports with the Report Builder
- Working with Report Filters
- Summarizing with Formulas and Visual Summaries
- Printing, Exporting, and Emailing Reports
- Building Dashboards
- Managing and Resolving Cases
- Automating Support
- Understanding the Salesforce Console for Service
Object Customizations
After two years the faculty members will be able to attract consultancy projects of substantial worth from nearby industries. Also, the Lab will be able to generate funds from commercial usage of the facilities by nearby industries at a very nominal rate.
- Administering Standard Fields
- Creating New Custom Fields
- Creating Selection Fields: Picklists and Lookups
- Creating Formula Fields
- Working with Page Layouts
- Working with Record Types and Business Processes
- Maintaining Data Quality
